Your Data Rights

How to exercise your rights to access, correct, erase, restrict, object to or port your personal data, what we need from you, and how long a response takes.

1. Making a request

Send your request to privacy@eurabeltfuels.com with:

your full name and the organisation you are connected with;
the application reference, VIC or verification reference, if you have one;
which right you wish to exercise and, if you can, the information your request concerns.

You do not need to use a particular form of words. We will not charge a fee unless a request is manifestly unfounded or excessive.

2. Verifying your identity

To protect the data we hold, we will confirm your identity before acting on a request. We ask only for what is necessary; usually this is a reply from the email address we hold for you.

3. Response times

Jurisdiction	Standard time limit
United Kingdom	One month. This may be extended by up to two further months for complex requests, and the time limit may be paused while we seek necessary clarification.
Canada	30 days, extendable in the circumstances the law permits
South Africa	30 days for PAIA access requests (see the PAIA & POPIA Manual); POPIA correction requests without undue delay
Trinidad and Tobago	Within the period set by the Data Protection Act, 2011, to the extent in force

If we need more time, we will tell you why.

4. Your rights and how they apply here

Right	How it applies to the Registry
Access	You can receive a copy of your personal data and information about how we use it.
Correction	You can have inaccurate data corrected. Facts sealed into a code are corrected by re-issuing the code, which keeps the Ledger's integrity intact.
Erasure	Available where the data is no longer needed and no legal obligation requires us to keep it. Ledger records and verification logs that past verifications depend on, or that AML law requires us to keep, are retained until their period expires.
Restriction	You can ask us to limit our use of your data while a dispute about accuracy or lawfulness is resolved.
Objection	You can object to processing based on legitimate interests. We will stop unless we have compelling grounds, for example fraud prevention or legal claims.
Portability	You can receive data you gave us, in a structured, machine-readable format.
Withdrawal of consent	Where we rely on consent, you can withdraw it at any time. A code holder can revoke outstanding ATVs at any time.

5. If you are not satisfied

You can ask for your complaint to be reviewed under the Complaints & Appeals procedure, or complain to a supervisory authority listed in the Privacy Notice.